Frequently Asked Questions by Travelers


Price Comparison Chart of Traveler Fees on Major Vacation Rental Listing Sites versus Florida Rental By Owner


Does Florida Rental By Owners charge a service or booking fee to renters/travelers who book through the site?

No. We do not charge any fees to renters who book through our site. One of the main purposes of developing this venue for Florida vacation rentals is to provide travelers an alternative to booking without paying traveler fees, such as those charged by HomeAway, VRBO, and Airbnb, which can add hundreds of dollars to your vacation costs. We would much rather you use that money to enjoy yourself while on vacation in Florida.

Does Florida Rental By Owners verify property ownership?

Yes. Florida Rental By Owners verifies each owner before a listing is activated. Documentation must be provided and is validated through public government documents. It does take time to verify documentation, we advise travelers to look for the verified button found beneath an Owner's profile. Florida Rental By Owners does not take any responsibility if for any reason the Owner does not honor a reservation. If an Owner receives serious complaints and the Florida Rental By Owners team deems it necessary, the listing(s) will be removed immediately from the website without any refunds to the owner.

Does Florida Rental By Owners own or rent properties directly?

No. Florida Rental By Owners is an online advertising venue which allows vacation rental owners/managers to advertise their vacation rentals and helps potential renters find a suitable vacation rental property. To rent a property contact the owner/manager directly using the contact information provided within each vacation rental listing.

Does Florida Rental By Owners share my data or information?

No. We will never share your data or information with any other members or external companies. We know your data is very sensitive and it should not be shared in any way.

Does Florida Rental By Owners offer payment processing?

No. You will deal directly with the owners for making reservations and payments. Each owner has their own booking process in place and we respect their right to do things their way. It is totally within their discretion how they would like to accept reservation payments. Each owner has their own booking policy within their vacation rental listing, be sure to read it carefully. It is useful for travelers to make payments through secure platforms (https) as well as using a credit card for security.

What if something goes wrong while I am there?

Many owners/managers are very conscientious about their maintenance and do a lot of preventative measures to ensure that things will not go wrong. But in the unlikely event that something does break while you're there, simply call the owner/manager. The owner/manager should be able to get the problem resolved quickly and professionally.

If I cancel my reservation can I get a refund?

Each property owner has their own cancellation policy, which should be posted in their property listing on this site. Because one size does not fit all, we allow property owners to use their own best judgment in creating their cancellation policies, so long as it does not violate the law. If you do not see a cancellation policy stated in their listing on this site, please let us know so we can tell them it is a requirement for listing. If you have questions regarding a cancellation policy for a specific property please contact the owner or manager of that property directly. Cancellation policies should also be included in all rental contracts.

If you have to cancel your trip (especially at the last minute), you may forfeit a portion or all of your rental fees. There are ways to protect yourself. First, make sure you know what the cancellation policies are for the property you are renting.

Second, consider purchasing Trip Cancellation Insurance for added protection. If your trip has to be cancelled for covered reasons such as illness, accident, death of a family member or traveling companion, jury duty, weather conditions which cause delay/cancellation of travel, or fire or flood in your home, this coverage protects your investment and will reimburse the normally non-refundable payments you make for your vacation rental, airline tickets, and other covered travel related fees. Each Insurance company has their own policies and procedures, be sure to read your policy carefully to ensure you are protected.