1. Agreement
In signing our Rental Booking Form and Agreement (the Agreement), all guests agree to the
following rental terms and conditions. These terms and conditions of the rental and the
The agreement constitute a contract between Central Florida Rentals & Management Inc (CFRM
Villas) and the lead guest signing the Agreement. The lead guest certifies that he/she is
authorized to sign the Agreement on behalf of all named guests, including those added or
substituted at a later date. A contract shall only exist until we have received the completed
and signed Agreement, the agreed sum (normally the deposit), and the written confirmation.
2. Rental price
The rental price includes the normal consumption of homeowners’ utilities. It does not include
Florida Sales and Tourist Taxes. The home is fully furnished and should include most items
you will require for an enjoyable short-term stay. The home will be cleaned before your
arrival and on your departure unless additional services are otherwise also requested from
us and funded normally by you. Credit card or other charges may be made, as advised on
the Agreement, at the time of making any payments to cover normal commissions
otherwise payable by the owners.
3. Occupancy
Under normal circumstances, the rental will begin at 4:00 pm on the planned date of arrival
and end at 11:00 am on the planned date of departure. Early arrival and/or late departure
times are subject to availability and agreement with either the owners or our property
managers (referred to in the Agreement). During your stay, it may be necessary for staff
and/or agents of “CFRM” to enter the premises to perform routine maintenance and/or
repairs. Further, whilst the privacy of guests will always be respected and reasonable
advance notice is always given where possible, the owners also reserve the right to access the
property at any time during your stay. Pets and smoking are not permitted at any time
inside the rental property. To protect the property and out of courtesy to our neighbors, use
by guests of a barbeque grill is also not permitted unless the prior express agreement of the
owners has been obtained. Smoking is permitted within the pool area, provided that ashtrays are used.
** By law, the maximum number of persons staying overnight in our home is stated on the
Rental Agreement **. Under Florida State law, only persons named in the Agreement are
entitled to stay on the property.
Once all (final) monies due have been received in respect of the property rental, further
communication will be sent to the principal guest with detailed directions, and information on
how to access the property and to switch the security alarm system on and off. Our home
has a keyless locking system on the front door of the property for your convenience (late
arrivals, etc.) No sub-letting by guests is permitted.
4. Reservations Procedure
Initial reservations can be agreed upon by e-mail, fax, or by telephone. Reservations must be
confirmed by returning a completed, signed Rental Agreement, accompanied by an agreed
deposit, normally $175.00. Deposits are non-refundable except as provided below (in clause
7). Full payment for rental (or the balance due less any deposit paid) must be made no
later than 60 days prior to the planned arrival date. If payment is not received by the due
date, your reservation may be canceled, and your deposit forfeited.
5. Security Deposit
So far as possible, to prevent flagrant abuse of and damage to our property, credit card
details must also be provided at the time of signing and returning the Rental Agreement. As
is customary when making a reservation at a hotel or motel, a security deposit will be
required before arrival to cover accidental breakages, losses, or damage that may occur
while staying at the villa. CFRM Villas requires a one-time Limited Accidental Damage
Waiver fee of $45.00. Be advised that guests will be held liable for deliberate damage
caused to the property. Notwithstanding, damages or abnormal consumption of
homeowner’s utilities are to be paid in full without limitation of security deposit.
6. Reasonable care of the property
All guests are asked to treat the property, its furnishings, fittings, utensils, and other
facilities with due care and respect. It is expected that you will leave the property in a
reasonably clean and orderly condition and that you will comply with all notices
displayed within our home, many of which are for your welfare and safety. If an accident
and damage occur whilst you are in residence, please call Central Florida Rentals
immediately who will endeavor to put right the problem or loss of availability as soon as
reasonably practicable. Guests are expected to leave the property in a reasonably clean and
orderly condition and all kitchen utensils should be cleaned or placed in the dishwasher.
Guests are also reminded that Florida has a tropical climate and is therefore home to
many, many insects, etc. Our home is treated on a regular basis to repel such unwanted
visitors, but inevitably they will occasionally find their way into the property. They are best
dealt with by spraying with an appropriate product. The problem can be greatly reduced if
food and/or crumbs are not left on worktops, tables, floors, and/or in the pool area and if
any spills are cleaned up immediately. It is also important to remember to close all windows
and doors whenever possible, both to keep bugs out and to help the air conditioning system
to function properly. This also helps keep running costs down.
N.B. Guests are strongly encouraged to report even the most minor of issues to our
managers at CFRM Villas when staying at the house (e.g., low batteries in the smoke
detectors, non-functioning light bulbs, any sign of bugs, etc.). Please call 863-421-0905
during office hours to report any issues.
7. Cancellations Policy
All cancellations by guests must be confirmed in writing and will be subject to the following
penalties:
• 4 weeks before planned arrival date: 100% of the full rental cost.
• 4 weeks or more, but less than 6 weeks prior to planned arrival date: Loss of 50%
of the full rental cost
In the highly exceptional circumstances of the owners or managers having to cancel a
planned or confirmed booking, CFRM Villas will endeavor to locate a suitable alternative
rental property and to agree on suitability with guests. If this is not possible, then any monies
paid will be refunded in full but without interest and/or other compensation or liability for
loss. Neither the property owners nor the managers accept any responsibility (and no
compensation will be payable) if cancellation and/or changes to the terms of the booking
are brought about, or become necessary, due to war or threat of war, riot, civil commotion,
terrorist act, industrial dispute, natural disaster, fire, flood, nuclear incident, adverse
weather conditions and/or any other highly significant and extraordinary event beyond the
reasonable control of the owners and/or managers. In addition to the above, neither the
owners, nor CFRM Villas will accept responsibility for the closure or congestion of airports,
technical problems with transportation or cancellation or schedule changes by carriers,
whether scheduled or charter.
8. Alterations Policy
All requests to alter a confirmed booking must be made in writing to CFRM Villas and must
be confirmed by CFRM Villas in writing. Whilst every effort will be made to accommodate
any request to alter a booking (subject to availability), we can make no guarantee that this
will be possible. If an alteration is not possible and the guest decides to cancel, the above
The cancellation Policy will apply.
9. General Health, Safety, and Risk
Neither the owners nor the property managers accept liability or responsibility for any
injury caused because of the use of the property, pool, and/or spa. It is the responsibility of
all adult party members to ensure that children are always properly supervised whilst
around the pool area. By law, children are not allowed in the pool, spa, or pool area
unattended. Posted pool rules must be adhered to while in the pool area. For their own
safety, guests are also specifically requested not to use the pool whilst under the influence
of alcohol, medication, and/or any other mind-altering substances. Alarms on the doors
leading to the pool area must not be switched off, tampered with, or in any other way
disabled. If the property has a security alarm system, it must be switched on every time the
property is unattended or vacated.
Neither the owners, nor CFRM Villas accepts responsibility for any loss of personal items
whilst staying in the property or after departure. It is the responsibility of guests to take out
appropriate travel insurance or the insurance offered by CFRM Villas to cover all aspects of
your trip and to ensure that passports, visas, and other documents are in order. Keeping
valuables in the property is at your own risk; we accept no responsibility for lost or stolen
property. Although most hospitals must treat emergencies, thereafter medical care can be
extremely expensive and for this reason, all guests are urged to ensure that all members of
your party have appropriate and adequate insurance.
10. Pool and/or Spa Heating
The use of pool heating cannot guarantee the actual temperature of the water in the
pool. This is dependent upon many factors, including (for illustration) the ambient
temperature, general weather conditions, the number of people using the pool, and whether
the pool cover is placed over the pool when it is not in use. In severe weather, for their own
safety, guests may not be able to use the pool or the pool heating at all. Whilst all
appropriate maintenance will, of course, be undertaken to maintain the pool heater to a
good working standard, it is not possible to guarantee that the pool heating will be able to
heat the water to a temperature comfortable enough to swim in. Guests will find it useful to
use the pool cover when the pool is not in use.
Despite the above elements, which are beyond the control of the owners and managers, all
charges will be made to heat the pool where these have been requested by guests.
Pool heat is an additional service for an extra cost offered by the homeowner for your
enjoyment. However, machines can and do break down. If the pool heater fails during your
visit, every reasonable effort will be made to have it repaired in a timely manner. However,
neither the owner nor the management company can be held responsible if, for reasons
beyond their control, heating cannot be restored promptly. If it is not possible to have a
repair done on time, then a refund will be made to the guest for the time that the pool
heater was inoperable, but without interest and/or other compensation or liability for loss.
11. Legal Disclaimer
Every care has been taken to ensure the accuracy of all information and marketing
materials provided. However, despite the best endeavors of those involved in making your
stay an enjoyable one, it may occasionally be the case that certain services and facilities
may not be available, perhaps if only for a very short period, for reasons typically beyond
our control. Examples of such causes might be routine maintenance and/or renovation
works, adverse weather, and/or damage by a previous guest, where there has been
insufficient time to remedy this in advance of your arrival. Where we are aware that a
facility or service advertised in the information provided will not be available during the
period of your stay, we will take steps, wherever possible, to notify you prior to travel.
Some furnishings and fittings may also differ from that advertised.
Breach of contract: In accordance with the State of Florida’s Statute 509, failure by any
member of a lead guest’s party to comply with the terms and conditions set out in this and
related documents may result in the booking being canceled and/or terminated. In such
circumstances, all monies will be forfeited, and the owners, the management company CFRM
Villas and/or agents accept no liability for any consequential loss incurred by any guest. In
the event of damages caused to the property in excess of the security deposit, the lead
guest and party will be held responsible and must make restitution without limit to the security
deposit. In the rare event that such an event happens, CFRM Villas reserves the right to
collect reasonable fees associated with procuring payments.
12. Complaint or Dissatisfaction
In the unlikely event of a problem arising in connection with your stay (other than in respect
of the booking process itself with us, the owners), it should be discussed first with our local
property managers. Every attempt will be made to resolve any problem or dispute without
delay. For obvious reasons, neither the owners nor the managers can be held liable for
certain issues beyond our control, for instance, the actions or failures of any third party or
public utility and other acts and/or events, such as those listed in clause 7.
13. Definitions
Property Management Company: Central Florida Rentals & Management, Inc. (CFRM Villas)
Lead guest: the person required to sign the legal Agreement on behalf of all guests for each stay who are
listed on the Rental Booking Form and Agreement (“the Agreement?), including any subsequent
amendments to the party. The lead guest agrees to the terms and conditions on behalf of all agreed
guests listed in the Agreement and otherwise amended. The lead guest must be a member of the party
planning to stay at the property and be a minimum of 21 years of age.
